Return Policy

We hope you love your new gear. But if for any reason you don't, your purchase may be returned for a full refund. All returned items must be in their original condition and include all original tags and product packaging. Once we receive your return, we will promptly refund the credit card that was used to purchase the items. Please return the item using a traceable method of delivery (UPS, FED EX, USPS, etc.)

  • Postage and handling charges are not refundable.
  • The items must be returned within 30 days of the date of purchase and accompanied by a packing list.

Return by Mail:
  • Patagonia
    Attn: Returns
    1 Shoreline Drive Unit 7
    Guilford, Ct. 06437
Return to our Store:

  • Patagonia New Haven
    1 Broadway
    New Haven, CT 06511
    Store Phone: 203-691-1845

For further information contact us at:

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